Resuival chooses Nextcloud and RCA Systems for digital collaboration

In this series of blog articles, we want to give voice to customers who take the time to tell us how and why they use Nextcloud in their daily operations, putting it into context within their industry.

Today we have the pleasure to have with us Ricardo Borrego, IT director and general manager at Resuival.

Resuival has entrusted us with the execution of two courses.

The first course was designed for office staff who needed to begin using Nextcloud Hub for various tasks such as file and folder synchronization and sharing, internal chat communication, calendars management for field staff appointments, and project management with task assignment and tracking.

The second course focused on guiding field operators and operators through their initial steps with Nextcloud Talk on their mobile devices. The company has decided to discontinue using WhatsApp as a business communication tool to ensure the customer data confidentiality and the privacy of its workers.

Both courses were conducted at Resuival's offices in Villares de la Reina, Salamanca.

You can find more information about our training proposal here.

Ricardo, can you present Resuival and your position within the company?

Resuival is a family-owned company based in Salamanca, primarily engaged in urban services, including waste collection, street cleaning, and sewer cleaning. To a lesser extent, we also provide some industrial cleaning services. We work with many people and numerous vehicles. As I mentioned, the company is family-run, managed by my sister and me; I handle all the technological aspects, not only information technology but also machinery technology.

Why did you choose Nextcloud as your collaboration platform?

It was a relatively recent decision, as it had become necessary to have a collaboration platform of this kind that would make it easy for us to share files, even when we were outside the local office network, and also provide us with the ability to communicate via Nextcloud Talk, which I really liked. There were alternatives, such as Google Workspace or Microsoft solutions, but we preferred self-hosted solutions and had to make use of our hardware investment with the intention of having our own, 100% private system.

How does Nextcloud assist in the day-to-day operations at Resuival?

The truth is that it has been well received; everyone values it positively.

We chat extensively with Nextcloud Talk: nearly 40 employees connect daily to share pictures and, above all, to coordinate on the field. We also make full use of Nextcloud Files. Previously, we could only work within the local network from the offices; now it’s better, especially when working remotely, outside the office. In addition to Nextcloud’s other advantages, such as Nextcloud Office for collaborative edition, we appreciate the platform advanced trash and file recovery management, which makes it easy to recover a file or an older version of a document, I can say that Nextcloud has become the daily operational base for all administrative functions.

What’s your favorite feature of Nextcloud?

My favorite functionality is the Nextcloud Talk chat, because we use it extensively and it allows us to maintain privacy in all the messages we receive daily within the company. We also use Nextcloud Deck quite a bit, but I believe my favorite is this one.

What services has RCA Systems provided you, and what do you value most about the services they’ve delivered so far?

So far, the main services provided by RCA Systems have been training, and of course, they have been very useful to us, since many Resuival's workers have the profile of operating on the street and are not accustomed to deal with technology, mobile phones, or networks. RCA Systems has given us training very tailored to that.